Intermediaries and brokers

To request an agency please call our Intermediary Sales Team on 0800 414 8020 or email broker.support@benenden.co.uk

Agencies are only considered for corporate business, and will only be offered once our due diligence process is satisfied.

The price of membership is £15.50 per person, per month and the cost is the same for everyone, regardless of age or pre-existing conditions.

The minimum number is five people.

To request a quote please call our Intermediary Sales Team on 0800 414 8020 or email broker.support@benenden.co.uk.

There is no medical underwriting requirement to be eligible for membership. We guarantee to accept everyone because their medical history is disregarded providing they are a UK resident at the point of joining.

Scheme members can access all the services of Benenden Healthcare for Business from day one. Please review our technical guide for full details.

No, there's no excess to pay. But employees will be responsible for funding any costs incurred that exceed £2,500 when accessing our Medical Diagnostics service.

Scheme members should always contact us for authorisation prior to making any appointments for Medical Diagnostics.

Yes. Scheme members can request private Medical Diagnosis in our national diagnostic network for symptoms which have been referred by a qualified NHS practitioner and where the NHS wait time will be more than three weeks. Once authorised, we can support diagnostic costs up to £2,500.

Requests for private Medical Treatment for our approved procedures in our treatment network will be considered if employees have already been given an NHS referral of five weeks or more and they have a CCSD code for a procedure from our approved list of procedures. 

Our business healthcare services are provided on a discretionary basis and are subject to the resources we have available. Some cases can be dependent on a referral from a qualified NHS practitioner, NHS wait times and the type of treatment required.

There are some limits and exclusions which apply to specific services. Please review the technical guide for full details.

We are not a private medical insurer. We provide healthcare services on a discretionary basis, except treatment for TB, which is provided on an insured basis. Our services are reviewed regularly and subject to the resources we have available. In some cases, provision of service can be dependent on factors such as a referral from a qualified NHS practitioner, NHS wait times and the type of treatment required. This is explained in detail for each service throughout the guide.

Our services are provided on a discretionary basis, and are subject to the resources we have available and are designed to offer a more affordable healthcare.

This discretionary model is at the heart of everything we do. It has served our members well for more than 115 years and allows us to manage our funds and the services we provide carefully to ensure that we can continue to offer every member one affordable price, regardless of age and pre-existing medical conditions.

When services change, we will keep you informed of changes via our website, Be Healthy magazine or communications to you.

Yes, this benefit can be offered to employees’ dependants (that live at the same address) for the additional cost of £15.50 per person, per month.

No. The cost of Benenden Healthcare for Business will never increase due to service usage on a single scheme. The cost of membership is reviewed annually for all Benenden Health members, never based on an individual’s circumstances.

Yes, membership is available to anyone over the age of 16 who is normally a resident in the UK.

Benenden Healthcare for Business is a taxable benefit which means it may affect an employee’s income tax but not national insurance contributions.

Benenden Healthcare for Business doesn't include anything else other than the services detailed in the Technical Guide.

Other products such as our Health Cash Plan and Health Assessments are offered on a direct purchase basis only and are not available through our Intermediary channel.