An alternative choice of private healthcare cover

• Request private medical diagnosis in our diagnostic network of hospitals when there's a wait above our current NHS wait time threshold, for symptoms which you have been referred by a qualified NHS practitioner. 

• Once authorised, we can support your diagnostic costs up to £2,500. All costs up to this amount will be settled directly by Benenden Health.

• Request a physiotherapist to assess your condition over the phone to determine if you’re likely to benefit from physiotherapy.

• If recommended, physiotherapy may be provided either via guided self-managed exercise or virtual or face-to-face sessions with a physiotherapist in our network.

• Request Mental Health Support for life stressors such as bereavement, issues with work or relationship difficulties, and support for mild to moderate distress.

• This can include support for common mental health conditions such as anxiety or depression where a short course of structured support would be clinically beneficial.

• Request our Cancer Support service which gives you access to an experienced registered nurse who'll provide emotional and practical support and advice.

• Your nurse can help identify, arrange and pay* for services or therapies to aid you with issues related to your condition including short-term home care and complementary therapies.

* This is subject to a per case budget agreed with our Service Partner.

• Request private medical treatment when there's a wait above our current NHS wait time threshold, for approved procedures in our treatment network.

• All authorised treatment costs are directly settled in full by Benenden Health.

The price of membership is £15.50 per person, per month and is reviewed annually.

Yes, everyone pays the same price of £15.50 per person, per month, regardless of age or pre-existing conditions.

Yes, everyone is accepted.

All UK residents can join Benenden Health regardless of their medical history.

No, there's no excess to pay.

But you'll be responsible for funding any costs incurred over £2,500 for a diagnosis.

Yes, when there's a wait above our current NHS wait time threshold.

Medical Diagnostics

You can request private medical diagnosis at one of the hospitals in our diagnostic network for symptoms for which you have been referred by a qualified NHS practitioner.

Once authorised, we can support your diagnostic costs up to £2,500.

Medical Treatment

You can also request assistance for Medical Treatment at one of our hospitals in our treatment network.

Please make sure you've checked our approved procedure list first. 

Yes, there are limits and exclusions which apply to membership. Examples of medical treatment not on our approved procedures list are joint replacements, and brain, heart and cancer treatment.

Our healthcare services are provided on a discretionary basis and are subject to the resources we have available.

Some cases can be dependent on a referral by a qualified NHS practitioner, NHS wait times and the type of treatment required. 

No, our services are offered on a discretionary basis. This is so we can manage our funds and the services we provide carefully to ensure that we can continue to offer every member one affordable price, regardless of age and pre-existing medical conditions.

Services continue to be available across the UK but there maybe localised restrictions in place, your healthcare provider will keep you informed.

This may result in delays when accessing appointments.